Privacy & Security

Privacy Policy

At pyronovelties.com, our relationship with our customers is very important. pyronovelties.com is committed to providing our customers with a secure web site to shop and will only collect the personal information that is necessary to process your order. Our customers should feel assured that access to this information will be limited to the appropriate employees and will never be sold or given to any other company. Please read the following information to learn more about how and why we collect information and how the information is safeguarded. If you have any questions concerning our privacy policy, please e-mail us.

What information does pyronovelties.com need when a customer places an order?

When a customer places an order over our web site, we will ask for your payment method preference, credit card account number and expiration date (if applicable), name as it appears on your credit card, "bill to" address, daytime phone number, and e-mail address. pyronovelties.com will also need to know the "ship to" address if different from the billing address.

Our customers should feel confident that the above personal information is transmitted over secure servers. This information is necessary to properly process your order. Our systems limit access to this information only to employees who may need it to process your order. To complete a credit card transaction, the pertinent credit card information is securely forwarded to our credit card processor for authorization. pyronovelties.com guarantees that our customers will only pay for those items, which they have actually authorized.

Mailing List / Online Newsletter

pyronovelties.com likes to keep its customers informed about the latest merchandise, special offers, contests, promotions and upcoming events through our online newsletter. If you would like to unsubscribe from the newsletter, you may do so by clicking on the unsubscribe link included in each

email.

Children

pyronovelties.com does not intentionally collect information from children under the age of 13. If you are a parent and you think we have inadvertently collected such information from your child, you may e-mail us or call our customer service department at (800) 552-3499, M-F 8:00AM to 5:00PM pacific time.

Guarantee Details

In 1975, Congress passed the Fair Credit Billing Act. This Act prohibits your bank or credit card processor from holding you liable for more than $50 on fraudulent charges made to your credit card. pyronovelties.com will cover the entire liability for you, up to the full $50.00. pyronovelties.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at pyronovelties.com while using the (SSL) secure server.

In Summary

To protect our customers and our reputation, pyronovelties.com is committed to providing a safe, comfortable online shopping environment. Our servers are secured and access to personal information is limited. pyronovelties.com guarantees the safety of your information and will only charge you for purchases that are properly authorized. If you have any comments or concerns, you may either e-mail us at or call us toll-free at (800) 552-3499, Monday through Friday, 8am - 5pm Pacific Time.

Security

Enjoy safe and secure shopping... It's statistically safer to use your credit card over the internet than it is to use it in a restaurant or department store! Because we care about the safety of your credit card transaction, pyronovelties.com servers also use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above) so that unauthorized parties cannot read the information that you send.

If you feel more comfortable doing so, you can call in your credit card and place your order over the phone.

(800) 552-3499

Updated 1/2007